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Airtight Operations for successful Professional Service Firms :
A Customized Ecosystem Engineered for Maximum Efficiency and Compliance

  • Best-in-class business software
  • System and processes that minimize user access to critical data
  • Custom connectors that move data between modules without double data-entry
  • Single login for each employee
  • One help desk to handle every call -- for system issues, for application questions, for technology problems

Airtight Operations is a one-stop solution for every professional service firms need without investing in a proprietary system.

Mission-Critical Functions

Risk Management

Risk Management

  • Documented and defensible privacy compliance
  • Vendor risk management
  • Management responsibility is simplified

Accounting

Accounting

  • Managing billing and bills
  • Enter and categorize expenses
  • Accept credit cards for payment
  • Client portal for easy access to statements
  • Budget and forecasting tools
  • Eliminates double data entry

Time Management & Tracking

Time Management & Tracking

  • Active time tracking: what is planned on calendar
  • Passive time tracking: tracks time spent on phone, on computer, in travel via GPS
  • Timesheet data pushed to all relevant systems: no double data-entry
  • Uses Outlook calendar

Collaboration

Collaboration

  • Client portal for case notes, bills, file upload
  • Intranet

Practice Management

Practice Management

  • Matter management
  • Telephone management
  • Online meeting platform
  • Time management function integration captures time on phone for billing
  • Practice website content changes

IT & Communications

IT & Communications

  • One set of login credentials for each employee --eliminates multiple logins for individual systems
  • Remote monitoring and management of systems
  • Mobile device management
  • Submit tickets to unified help desk, get quick response and remote support

Document Management

Document Management

  • Share documents with peers and staff
  • Share documents with clients
  • Receive documents from clients
  • Share documents with opposing counsel
  • Receive documents from opposing counsel

Unified Training & Support

Unified Training & Support

  • Staff training on specific tasks and systems
  • A single help desk handles all questions and issues: procedure, technology, functionality
  • Staff learns in small bites so knowledge is retained and productivity is enhanced

Will Airtight Operations work for my firm?

Sole Practitioner

  • Reduce administrative time every week
  • Simplify compliance¬†
  • Ease technology worries

Contract Attorney

  • Track & report time easily
  • Maintain your own books for your LLC
  • Assure compliance required by contracting firm

Multiple-Attorney Practices

  • Easy staff onboarding, training & support
  • Superior case management & collaboration
  • Improved billing and expense tracking
  • Bring all infrastructure support in-house
  • Manage vendor risk
  • Assure contract attorneys are compliant

Would your organization benefit from Airtight Operations?

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